Frequently Asked Questions
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Do you install chandeliers?

We assemble and stage chandeliers, ready for an electrician to connect. Only a licensed electrician can connect a fixture to power, so we partner with reliable, experienced local electricians for the final hook-up.

Do you clean commercial chandeliers?

Yes, we offer all of our services to commercial properties, scheduled around your business.

What area do you service?

We service all of SouthWest, Central, North Florida and the Palm Beaches, including Orlando, Tampa, St. Pete, Clearwater, Naples, Fort Myers, Jacksonville, West Palm Beach and the surrounding areas. We also travel further from time to time for special projects.

What is the cost of your service?

Every property is different, so pricing varies. We can usually give an accurate estimate from photos of your fixtures; commercial properties are typically priced on-site. Metal polishing is a separate service from cleaning and costs extra, so it is always quoted as its own line item.

Do you use harsh chemicals?

Our solutions are mostly mild detergents such as Dawn or Finish. Heavier cleanings and restoration projects may call for stronger solutions.

How often should I have my chandeliers cleaned?

For indoor fixtures we usually recommend every one to two years. High-traffic spaces like restaurants and hotels may need it as often as quarterly, and exterior fixtures more frequently still.

Do you repair chandeliers?

We handle small repairs such as fixing broken arms, rehanging and re-stringing crystal pieces, and parts replacement. We do not fabricate pieces, and for electrical issues above the junction box in the ceiling you will need a licensed electrician.

Do you clean chandeliers from a ladder?

Most of our work is done from a ladder, unless the fixture is already on the ground or has a motorized hoist. We may clean removable crystals, bobeches and other parts on the ground, and for commercial work we often use lifts to reach high chandeliers.

How do I get a quote for your services?

Take a photo of your light fixtures, or submit a request on our contact page. If you have many fixtures we may schedule an on-site estimate. As always, our estimates are free of charge.

How long do projects take to complete?

Every project is different. Most visits take five to seven hours; larger projects may run multiple days, depending on the size, access and condition of the fixtures.

What services do you offer?

We offer chandelier cleaning, removal, crating, assembly, repair, metal polishing, lightbulb changing and glass art care. Note that metal polishing is a separate service from cleaning and is priced on its own. For installation, we partner with local licensed electricians.

Is your service loud?

No, we do our best to keep your space as undisturbed as possible.

Are you licensed and insured?

Yes. We carry a $2 million insurance policy. It is always worth checking any company’s coverage before they work on your building, not all cleaning companies are properly covered.

Do you offer any guarantee?

Yes. We stand behind a complete satisfaction guarantee: you are happy when we finish, or you do not pay. Every job is also backed by our $2 million liability insurance policy.

What payment methods do you accept?

We accept all major credit and debit cards, Zelle, Venmo, cash and checks.

Do you offer emergency services?

Yes, we provide emergency chandelier services for an additional fee. Call or text us at (888) 977-8920 and we will get a technician moving as quickly as possible.

Can every metal fixture be deep polished?

Not always. Some fixtures that look like solid brass or silver are actually plated or carry a clear coat sealant, and those finishes may not qualify for extensive or deep polishing. We identify what your fixture is really made of first, then recommend the right level of care. When we do polish, we use highly effective low odor polishes.

Is metal polishing included with cleaning?

No. Metal polishing is a separate service from cleaning and costs extra. Cleaning restores the sparkle of crystal and glass, while polishing removes tarnish and oxidation from brass, silver and other metals, which takes additional time, materials and care. Many customers add polishing to a cleaning visit for a complete refresh, and we always quote it as its own line item so the cost is clear up front.