Schonbek, Baccarat, Swarovski, Waterford, Murano: these names carry weight for a reason. Each maker uses its own glass formulas, cuts, finishes and fittings, and each responds differently to handling and cleaning products. Treating a Baccarat the same way as a builder grade fixture is how damage happens.
Swarovski Strass crystal carries an optical coating that harsh chemicals can cloud permanently. Waterford's deep hand cut patterns hold dust in every groove and reward patient detail work. Murano and other Venetian glass pieces are hand formed, often thin walled, and frequently irreplaceable if broken. Schonbek fixtures combine fine crystal with plated frames that need their own care. Antique pieces add fragile pinning and aged wiring to the list of things a careless cleaner can ruin.
We identify the maker and construction before choosing a method. Delicate, high value and irreplaceable pieces are exactly what our technicians train for, and every job is backed by our $2 million liability insurance policy and a simple guarantee: you are happy when we finish, or you do not pay.
If you own a signed or numbered piece, keep any paperwork, and photograph the fixture periodically. Good records help with insurance, resale and sourcing replacement parts, and they help us serve the piece properly.
Most quotes need just a few photos. Give us a call or send an email, we serve SouthWest, Central, North Florida and the Palm Beaches.
